Support

DuoShare subscribers receive complete technical support at no charge. DuoShare develops and supports all of its solutions in-house, ensuring fast, complete, and appropriate answers, workarounds, and code modifications to solve your problems. Context-sensitive Help is available on every page, and a built-in Support feature allows subscribers to submit questions directly from the page being viewed. Along with the Help and Support features, DuoShare support is just a phone call away.

DuoShare Support Hotline: 214-691-4884
Email: support@duoshare.com
*All emails are responded to within 24 hours. If you do not receive a response, please call us.

Custom development as it relates to DuoShare product and service offerings is available at a negotiated hourly rate.

Training

Training is offered free-of-charge via telephone on a per task basis. On-site training is also available.

Listen to recorded sessions and view slide presentations from the National Postal Forum 2006.